Questions?
Answered.

We recommend placing your order at least 2 weeks in advance for standard cakes, and 3–4 weeks for custom or wedding cakes. During peak seasons (holidays, summer weddings), earlier booking is advised to secure your date. Last-minute orders may be accommodated depending on our schedule, but cannot be guaranteed.

Yes! We offer cake tasting sessions by appointment. You can sample up to 4 different flavours and discuss your custom cake design with our team. Tastings are complimentary for wedding cakes with a deposit, and there's a small fee for other tastings which is credited toward your final order.

We offer free delivery within a 15km radius of our Indooroopilly location. For locations beyond this area, a delivery fee applies based on distance. Our professional delivery service ensures your cake arrives in perfect condition. We recommend delivery for tiered and delicate cakes to avoid damage during transport.

Yes, we offer gluten-free, dairy-free, and vegan options for most of our cake flavours. We also accommodate nut-free requests and can work with other allergies or dietary concerns. Please let us know about any dietary requirements when placing your order so we can ensure your cake is both safe and delicious.

We require a 50% deposit to secure your order, with the remaining balance due one week before delivery. For orders under $100, full payment is required at the time of booking. We accept all major credit cards, cash, and bank transfers. Deposits are non-refundable within 7 days of the delivery date.

Yes! We specialize in custom wedding cakes tailored to your vision and theme. We recommend scheduling a consultation at least 6 months before your wedding date to discuss designs, flavours, and logistics. Our wedding cake service includes design consultation, tasting session, delivery, and setup at your venue.

Modifications can be made up to 1 week before your delivery date, depending on the nature of the changes. Cancellations made with more than 2 weeks' notice will receive a full deposit refund. Cancellations between 1–2 weeks' notice receive a 50% deposit refund. Cancellations with less than 1 week notice will not be refunded.

Our cakes are best enjoyed at room temperature for optimal flavour and texture. If you need to store leftover cake, keep it in an airtight container at room temperature for 1–2 days. For longer storage, refrigerate for up to 5 days or freeze for up to 3 months. Always bring refrigerated cake to room temperature before serving.

Yes! We offer mini cakes, cupcakes, and cake pops that are perfect for smaller gatherings, party favours, or as accompaniments to larger cakes. These can be customized with the same flavours and decorative elements as our larger cakes and are priced accordingly.

We use premium, locally-sourced ingredients wherever possible. Our dairy comes from local farms, we use real butter (never shortening), free-range eggs, and high-quality chocolate and flavourings. We never use preservatives or artificial colours in our cakes, opting instead for natural food colourings and fresh ingredients.

In most cases, yes! We specialize in custom designs and can recreate or draw inspiration from photos you provide. While we can match designs closely, please understand that each cake is handmade and will have subtle unique characteristics. We can also adapt designs to better suit your specific needs or theme.

Buttercream is a soft, creamy frosting made from butter and sugar that has a rich flavour and smooth texture. It's perfect for creating textured designs and simpler decorations. Fondant is a pliable sugar paste that creates a perfectly smooth, polished finish and allows for more intricate decorations and structural elements. We offer both options and can help you decide which is best for your cake design.